Effective Date: 1 October, 2024

At FLEXbySTEF (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information:

- Name

- Email address

- Phone number

- Billing and shipping address

- Payment information (collected securely through third-party payment processors)

b. Non-Personal Information:

- IP address

- Browser type and version

- Operating system

- Pages viewed and actions on the website (e.g., clicks, scrolls)

- Referring website or search engine

2. How We Use Your Information

We may use the information we collect from you in the following ways:

- To provide you with the services you’ve requested (e.g., personal training, coaching, ebooks)

- To process your transactions and manage payments

- To send periodic emails regarding your order, services, or other updates

- To personalize your experience on our website

- To improve our website based on your feedback and interactions

- To comply with legal obligations and protect our rights

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information:

- All sensitive information (e.g., credit card numbers) is encrypted using Secure Socket Layer (SSL) technology.

- We limit access to personal information to only those employees and third-party service providers who need it to perform their duties.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

- Service Providers: We may share information with trusted third-party providers to help us operate our website, conduct our business, or serve you, such as payment processors and email service providers. These providers have access to the necessary personal information but are required to maintain its confidentiality.

- Legal Compliance: We may release your information when required by law, to enforce our site policies, or to protect our rights, property, or safety.

- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your device’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our site.

6. Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any personal information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer necessary, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

- Access: You have the right to request access to the personal data we hold about you.

- Correction: You have the right to request corrections to any inaccurate personal information.

- Deletion: You have the right to request the deletion of your personal data, subject to legal obligations.

- Opt-out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after any modifications indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: stephanieliu1023@gmail.com

Phone: +886 908261972